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Kai Bergmann is a seasoned technical professional with extensive experience in customer support and account management within the technology sector. Currently serving as a Technical Account Manager at One Identity since January 2022, Kai develops relationships with strategic customers, facilitates communication among various stakeholders, and oversees service goals. Previous roles include Senior Cloud Security Engineer at Netskope and Senior Support Engineer at ScienceLogic, where responsibilities involved managing customer issues and supporting global systems integrators. With a foundational background in support and consulting roles across notable companies such as Cloudera, Nuix, Trend Micro, and FireEye, Kai has honed expertise in cyber security, cloud solutions, and customer service enhancement. Educational credentials include a degree as an IT Specialist in System Integration from CBM Bremen.