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David Young is a highly experienced professional in customer support and account management, currently serving as Senior Manager of Global Premier Support at Kinaxis since November 2018. Prior roles at Kinaxis include Manager and Premier Support Manager, where David emphasized personalized support and customer advocacy throughout the customer journey. Previous experience includes working as a Technical Account Manager for Quest Software, focusing on customer success and critical situation management for complex environments, alongside roles in technical support and system administration at companies such as Vocollect, Maritz Europa, and Datastream Systems Inc. David holds educational qualifications from Buckinghamshire New University and Oxford Brookes University.