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Marlee Winderman is a Customer Service Specialist for Kilmann Diagnostics, which is headquartered in Newport Coast, California. She was born and raised in Los Angeles, California, but now lives most of her time in Montezuma, Costa Rica.

Marlee graduated from the University of California, Los Angeles with a B.A. degree in Economics.

After graduating from college, Marlee worked as an e-commerce marketing coordinator for an eco-friendly clothing company. In that position, she developed useful design and online customer service skills as well as a keen interest in graphic design.

Marlee enjoys working on graphics design projects, from creating business cards to company logos, for her motherā€™s family-run print shop located in Southern California.

While on a solo travel trip to Central America, Marlee unexpectedly found a new home in Montezuma, Costa Rica. She quickly became part of the community and worked in reception at a small boutique hotel.

With customer service experience, both online and in-person, Marlee found that helping people is her true passion. She enjoys problem solving and finding innovative solutions to help guide people in the right direction.

In 2018, Marlee earned her Certification in the Thomas-Kilmann Conflict-Mode Instrument, so she would be able to answer her customerā€™s most challenging TKI questions. In 2020, Marlee completed The Complete Program of all our eleven courses and nine assessment tools and, by passing all eleven Final Exams, she earned her Certification in Conflict & Change Management with the Thomas-Kilmann Instrument, so she would be able to answer questions about all our online products and programs.

Although Marleeā€™s native language is English, she is fluent in speaking and writing in Spanish.