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Elsa Ocampo is a bilingual professional with experience as a Bilingual Retention Representative and Bilingual Customer Service Representative at Killingsworth Environmental. Prior to that, Elsa worked as an APS Payment Specialist at AvidXchange, Inc. Elsa also participated in the Customer Support Academy at Road to Hire, where Elsa focused on enhancing communication, customer support, and teamwork skills. Elsa holds a Dental Assistant I Certification from D.A. Academy of N.C. and a High School Diploma from Vance High School.