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Sheryl Katz is an experienced marketing and customer experience professional with a diverse background. Currently serving as the Director of Customer Experience at Kids in the Game since October 2015, Sheryl has held multiple roles within the organization, including Senior Manager of Customer Success and Head of Marketing & Communications. Sheryl also contributed as an Advisory Board Member for the Customer Experience Program at Ithaca College from July 2022 to June 2023. Prior positions include Marketing Coordinator at Tenenbaum Law, PC, where Sheryl created marketing materials, managed social media, and conducted marketing research, as well as roles in office management and public relations internships. Sheryl holds a Bachelor of Arts in Journalism with a concentration in Public Relations from SUNY New Paltz.