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Jeremy Hicks has a strong work experience in various roles and industries. Jeremy began their career in 2006 as a Business Associate at The Austin Diagnostic Clinic. In 2007, they joined TradeOne Marketing as a Co-Op Administrator, where they monitored and advanced policies regarding co-op policy for a mobile telecommunications client. In 2008, they moved to Tangoe, Inc., where they initially served as a Manager, International Mobile Solutions, responsible for client relationship management and project coordination. Jeremy later transitioned into the role of Product Manager, International Mobile Solutions, overseeing the largest Tangoe platform and supporting numerous enterprise customers. During their time at Tangoe, Jeremy worked with over 50 Fortune 500 companies and contributed significantly to the platform's growth and IPO. In 2013, they joined Kickdrum Technology Group as a Program Director and AWS Channel Lead, where they worked with over 100 Fortune 500 companies and played a critical role in evangelizing programmers to top executives. Overall, Jeremy Hicks has built a successful career in management and product development, with a strong focus on client relationship management and driving business growth.

Jeremy Hicks attended the University of Pittsburgh from 2001 to 2004, where they obtained a Bachelor's degree in History, Political Science, and Philosophy. In addition, they received certifications as an AWS Certified Cloud Practitioner from Amazon Web Services (AWS) in January 2021, and as an AWS Business Professional, although the specific details regarding the obtained month and year are not provided.