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Dana Brito has a wealth of experience in customer care, sales, service, and project management spanning over several years. Currently working as an EQRO Project Specialist at KFMC Health Improvement Partners, Dana previously held positions such as Customer Care Manager at LiveBinders, Inc. and Sales and Service Manager at Jostens. With a background in legal assistant/paralegal studies from Washburn University, Dana has a strong foundation in managing customer service activities, developing relationships with customers, setting and achieving sales goals, and supervising frontline service personnel.