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Cynthia Diaz is a seasoned professional with extensive experience in business analysis and support services. Currently serving as a Business Analyst 3 - Emerging at cyberThink Inc since January 2019, Cynthia collaborates with teams to elicit requirements from stakeholders within the Pennsylvania State Police. Additionally, Cynthia has been a Direct Support Professional at Keystone Human Services since February 2007, aiding individuals with Intellectual and Developmental Disabilities in achieving personal goals. Previous roles include Test Lead/Test Coordinator at TEKsystems, Senior Business Analyst at Momentum, Inc., and various positions in information technology, therapy support, and education. Cynthia holds a Bachelor of Arts in Mathematics and Secondary Education from Mercyhurst University, obtained in 1989.