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Ben Daniel currently serves as the Vice President of Customer Operations at Keysight Technologies, focusing on enhancing customer success and driving cross-functional teams to maximize client value. Previously, Ben held the role of Director of Customer Success, Delivery and Support at Eggplant, overseeing global post-sale customer engagement and ensuring market leadership in Customer Experience Optimization. Prior experience includes positions at NCC Group managing professional services, as well as roles at Coulomb Ltd in product management and technical support. Ben began a career in software testing at SSE plc and holds a BSc (Hons) in Computing and Informatics from the University of Plymouth.