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Freya Heppell's work experience shows a progression of roles in the field of project management and software solutions. Freya started in 2005 as a Service Delivery Manager at CSC and later took on positions such as Client Services Manager and Business Transformation Manager. From 2011 to 2014, they worked at Transactor Global Solutions Ltd as a Software Trainer and later as a Project Office Manager. This led their to join Cognito iQ - A Totalmobile Company in 2014, where they served as a Solutions Consultant, Senior Solutions Consultant, and eventually Senior Project Manager. In 2022, they transitioned to KeyedIn, taking on the role of Implementation Consultant.

Freya Heppell attended the University of Leeds from 2001 to 2005. No details were provided regarding the degree name or field of study.