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Marie Valencha Ellappa-Ciobanu is an experienced Sales Development Representative at Keycafe since January 2019, specializing in connecting sales representatives with valuable leads and business opportunities. Prior to this role, Marie served as a Senior Customer Service Advisor at Keycafe, providing high-level customer service in both French and English, managing technical issues, and overseeing contractor support globally. Marie began a career in hospitality as a Social Host at MSC Cruises from January 2015 to March 2017, where responsibilities included engaging with passengers and facilitating shore excursions. Marie holds a degree in Tourism Management from Ecole hôtelière sir Gaëtan duval, Mauritius.