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Michael Maddy is currently the Director of Customer Support at Ketsen Networks, where he oversees customer support operations. He previously worked as a Wireless Engineer R&D at WeLink, focusing on fixed wireless access technology. With experience in project management, technical sales, and customer relations, Michael has a diverse background in various industries such as internet services, construction engineering, and home building. He has a solid educational background with degrees from the College of Southern Nevada and Silverado High School.