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Colin Woollacott is currently the Global Cloud Service & Commercial Operations Manager at Kerridge Commercial Systems, where responsibilities include overseeing Service Operations within the Global Cloud Division and managing a team of 10 direct reports across South Africa and the UK. With extensive experience in data centre operations and managed services, Woollacott previously held the position of Managed Services Account Manager at Kerridge Commercial Systems SA and served as the Global Data Centre Operations Manager for CDK Global, managing multiple international data centres. Woollacott's career includes significant roles at Siemens IT Solutions and Services, where achievements include designing operational Service Level Agreements and leading South African IT portfolios. Early career experience as a Field Operations Manager and Field Engineer provided a strong foundation in incident management and customer relations.