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Amy Duran has a diverse range of work experience in logistics and customer service roles. Amy worked as a Logistics Manager at BRAIN VISION LLC from 2016, where they processed and shipped orders, managed inventory across multiple warehouses, and maintained communication between the sales team and vendors. Amy also negotiated better shipping rates with FedEx. Prior to that, they were the Director of Logistics at Keratin Complex starting in 2008, where they oversaw the distribution of cosmetic and hair care products internationally and domestically. Additionally, they worked as a Customer Service/Account Manager at Aquabrass Intl from 2000 to 2009, where they serviced retail showrooms and managed customer accounts.

Amy Duran attended the University of North Carolina at Greensboro from 2008 to 2019, where they obtained a Bachelor of Arts degree in Business Administration and Management, with a focus on General Studies. In September 2015, they also obtained a certification in Supply Chain Solutions. Additionally, they have a certification in Logistics & Transportation Specialist Technical, although specific details regarding the institution and the month and year of obtaining the certification are not provided.