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Jay Zmijewski has extensive experience in the transportation sector, with their most recent position as the Chief Operating Officer, Bus at Keolis Downer since January 2023. Prior to that, they served as the Chief Operating Officer at NZ Bus from December 2019 to January 2023. Before joining NZ Bus, Jay was the Regional Operations Manager in Sydney for ComfortDelGro from January 2019 to December 2019. Jay also held the role of Operations Director at Forest Coach Lines from July 2015 to December 2019. Jay's career began at the State Transit Authority of NSW in January 2000, where they held various managerial positions, including Region 8 - Depot Manager, Regional Traffic Manager, and Manager of the Network Control Centre until July 2015.

Jay Zmijewski completed their education at several institutions. From 1991 to 1997, they attended Manly Selective High School, where they completed high school. In 2008, they obtained a Certificate of Transport Management from the University of Sydney. In 2010, they pursued a Graduate Certificate in PSM from Flinders University. Finally, from 2011 to 2013, they obtained a Master of Business Administration (M.B.A.) from the Australian Catholic University. No specific field of study was provided for any of the degrees or certificates.