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Hamza NEFLY is an experienced Operations Manager at Kenz'up since July 2020, where responsibilities include onboarding new partners, monitoring account performance through KPIs, gathering feedback from points of sale, driving sales and customer acquisition through marketing actions, and conducting market analysis. Prior to this role, Hamza served as Key Account Sales Manager for Jumia Services from January 2018 to July 2020, focusing on client prospecting and negotiation. Additionally, Hamza worked as an ISC Developer at JForce Jumia Morocco, engaging in client communication and store services. Hamza's career began at Attijariwafa Bank, where the role was Commercial Advisor. Educational background includes a Master's degree in Marketing and Development from ENCG-SETTAT.