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Helen Giontsis serves as the President of Kensington Tours since 2018, with prior roles including Senior Vice President of Strategy & Operations and Vice President of Sales. Previously, at Aimia Inc. from 2006 to 2017, Helen directed operations for the contact center with over 500 employees and managed proprietary travel loyalty programs. Helen's earlier experience includes Vice President of Travel Operations at Carlson Marketing, where responsibilities encompassed overall profitability and customer service within a contact center of 250 travel agents. Helen also held several roles at LoyaltyOne, starting as a Business Analyst and progressing to Group Manager, Online Rewards, leading significant initiatives in online rewards management and supplier negotiations. Educational qualifications include a Bachelor of Business Administration and a Master of Business Administration, specializing in Finance, Marketing, and Arts and Media Management from the Schulich School of Business at York University.