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Konstantin Mingoulin is an experienced Account Director specializing in insights at Kenna since February 2013, where leadership of a team has resulted in enhanced customer segmentation models boosting cross-sell and retention rates through machine learning applications. Prior roles include Manager of Analytics and Research at Kenna, where market opportunity analyses drove customer acquisition, and Senior Marketing Analyst at Pitney Bowes, who developed models increasing customer lifetime value and sales. Earlier career positions included Marketing Analyst at OLG and Advertising Analyst at Dell. Educational credentials include a Master's degree in Financial Economics from McGill University, a BBA in Economics from Concordia University, and completion of CFA Level I.