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Parker Sims is a seasoned professional with extensive experience in customer support and retail management. Currently serving as Support Team Manager at Kenect since March 2022, Parker has advanced through various roles, including Support Team Lead, Support Team Tier 2, and Onboarding Manager. Prior experience includes an Account Manager position at RoofTek, LLC, and several managerial and associate roles at Sunglass Hut, where Parker developed strong leadership and sales skills. Parker also gained valuable experience as an intern at Burton Psychology and held positions at Journeys Kidz and Hollister Co. Educational credentials include an Associate of Science in General Studies from Brigham Young University - Idaho and a high school diploma from Thousand Oaks High School.