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Jeff Edwards is a seasoned professional in customer success and management, currently serving as a Sr. Customer Success Manager at Kenect since September 2022, following a promotion that allows continued support for clients in texting and reputation management. Prior experience includes roles such as Customer Success Manager at Friendemic and Client Success Manager in the Powersports Division at AIO. Jeff has also held positions such as Director of Partner Development at Regpack and Customer Success Associate Manager at Edwards Ink. As a former owner of Edwards Ink, a screen printing business, Jeff combines entrepreneurial experience with a strong background in customer-focused roles. Jeff's educational background includes attendance at Northwood University and Williamston High School, where a General degree was obtained.