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Deanne Blackhurst is a skilled customer success and service professional with extensive experience in various roles across multiple companies. Currently serving as a Customer Success Manager at Kenect since January 2022, Deanne previously held the position of Senior Customer Service Representative at Xpress Bill Pay, where responsibilities included managing high volumes of B2B customer calls. Deanne's background also includes roles at ConsultNet as a Schedule & Dispatch Team Member, enhancing operational efficiency for client services, and at SK Materials LLC as a Sales And Marketing Manager, contributing to significant revenue growth. Earlier career experience includes a Customer Success Specialist and Account Manager at Rain Retail Software, managing extensive client portfolios and onboarding processes. Deanne's freelance writing career spanned nearly a decade, alongside a Bachelor's degree in Business/Corporate Communications from Brigham Young University - Idaho.