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Wendy Mager is an experienced professional with a strong background in operations and business process effectiveness. Currently serving as Vice President Operations and Systems Shared Solutions and Vice President Business Process Effectiveness at Kemper, Wendy has also held multiple leadership roles at Travelers Insurance, including 2nd Vice President of Business Process Effectiveness for Small Commercial, 2VP International Operations, and 2VP Strategy & Business Process Effectiveness for Small Commercial. Additionally, Wendy has experience as a Director at Travelers Insurance and as a Consultant at Paradigm Associates.