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Melissa Kaplan has a diverse work experience. Melissa is currently working at Kemper as SVP, Head of Total Rewards and HR Business Partner. Prior to that, they worked as SVP, Head of Total Rewards at Kemper. Before joining Kemper, Melissa worked at MUFG as Senior Director Total Rewards. From 2012 to 2020, they held various roles at Discover Financial Services, including Sr Director Global Compensation, Director Executive and Incentive Compensation, Sr Manager Executive and Incentive Compensation, Sr Manager Resolution Planning and Capital Stress Testing, Manager, Resolution Planning & Incentive Compensation, and Project Manager Incentive Compensation Risk Management. Melissa also worked at Focus Products Group, LLC as HR Manager and HR Generalist. Their earlier experience includes working as a Research Assistant at Search Group, Ltd, and as Head of Staff Support at Ramah Day Camp.

Melissa Kaplan obtained a Bachelor's degree in Education from Washington University in St. Louis, where they studied from 2004 to 2007. Melissa also attended Bradley University for a year from 2003 to 2004, although their degree and field of study are not specified. Additionally, Melissa holds several certifications, including being a Certified Executive Compensation Professional from WorldatWork since 2018, a SHRM Senior Certified Professional (SHRM-SCP) from SHRM since 2015, and a Senior Professional in Human Resources (SPHR) from the HR Certification Institute - HRCI. Melissa has also completed a Lean Six Sigma Green Belt certification through Discover Financial Services and a Project Management Professional certification through the Project Management Institute.