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Elayna Creed is an experienced hospitality professional with a strong background in restaurant operations and management. Since May 2015, Elayna has served as the Operations Manager at Kellogg Hotel & Conference Center, overseeing the State Room Restaurant. Previous roles include Dining Room Manager, where Elayna developed Standard Operating Procedures and improved inventory management, and Assistant Manager, where Elayna successfully implemented a scotch club program to boost sales. Elayna's career began at El Azteco Mexican Restaurant as a Server & Bartender, focusing on customer satisfaction. Additionally, Elayna contributed to research as a Professorial Assistant at Michigan State University. Elayna holds degrees in Hospitality Business and German from Michigan State University.