ÂÜÀòÂÒÂ×

Marc R. is an experienced professional in customer success and technical management, currently serving as the VP of Customer Success at KELA since January 2022, previously holding the position of Director of Customer Success. Marc R. has a strong background in technical customer success, demonstrated through roles at Cymulate and Blueliv, where responsibilities included managing teams focused on customer retention and sales growth. Additional experience includes positions at NIKSUN, Exclusive Networks Limited UK, Telefónica, GLG - Gerson Lehrman Group, McAfee, AB Gustaf Kähr, and Saniline, showcasing expertise in customer support, project management, and system engineering. Marc R. holds an Oxford Executive Leadership Programme certificate and a Bachelor's degree in Mathematics from Universitat Autònoma de Barcelona.