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Lukasz Czarnecki serves as the Head of Operations - Digital at Kefron, where responsibilities encompass overseeing Digital Operations and Client Services, focusing on client journeys from onboarding to business-as-usual operations. Key contributions include implementing a growth culture, mentoring team leads, and enhancing end-user experiences through operational efficiencies during the company's scale-up phase. Previous roles at Kefron include Professional Services Lead, Client Delivery Lead - Project Manager, Professional Services Consultant, and Scanning Operative, all emphasizing client onboarding and project delivery. Additionally, Lukasz is involved in Sales & Professional Services at AnnualLeave.com. Lukasz holds dual MBA degrees from IBAT College Dublin and the University of Wales Trinity Saint David, complemented by an IT Technician qualification from Uniwersytet WSB Merito Gdańsk.