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Felicia Augustine - CCUTP is an experienced professional who has worked in various financial institutions in roles involving training, operations management, and personnel administration. In their current role as Vice President of Corporate Training at Keesler Federal Credit Union, Felicia is responsible for developing and implementing training programs for retail branches and departments. Prior to this, Felicia held positions such as Division Operations Manager - Vice President at Hancock Bank and Customer Service Supervisor at Community Bank, Germany. Throughout their career, Felicia has demonstrated strong leadership skills, overseeing staff, training, and daily operational duties with a focus on ensuring compliance and efficiency.