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Kai Ching Wong is a Senior Technical Support Engineer at KEENON Robotics, with previous experience at HUAWEI TECHNOLOGIES (UK) CO., LTD, PASSTHEKEYS READING LTD, and Cevitr. Kai Ching holds a B.Eng. (Hons) in Mechatronics Engineering from the University of Glasgow. Specializing in technical support and data analysis, Kai Ching has a track record of delivering exceptional after-sales customer service, software and hardware troubleshooting skills, and the ability to influence different stakeholders. Known for communication and conflict resolution skills, Kai Ching is comfortable working in a fast-paced environment and excels in customer and public-facing interactions.