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Sandra Baía is a seasoned professional with extensive experience in business management and customer service across various sectors. Currently serving as a Senior Business Manager at KCS IT since March 2020, Sandra specializes in consultancy, outsourcing, and training within Project Management, leveraging a deep understanding of industry processes and best practices. Previous roles include Unit Manager at Smile.up Clínicas Dentárias, where responsibilities ranged from patient consultations to commercial management, and Wellness Consultant at Holmes Place, focused on sales management in health and fitness. Additional experience includes positions in commercial expansion and sales coordination, showcasing a strong foundation in customer relations and operational oversight.