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Zhanna Konayeva has work experience with two companies. At Netcracker Technology, they are currently working as a Technical Services Manager starting from January 2023. Prior to that, at Kcell АО, they held multiple roles including Head, Technology Department, IT Section, Billing and Charging Unit starting from April 2017, and Head of IT Service Delivery starting from June 2005.

Zhanna Konayeva obtained their Master's degree in Computer Science from KazNTU in the years 1998-2003. There is no information provided about their education history after that.