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Karrisa Francis is an experienced instructional designer and training manager with a robust background in implementing training programs across various organizations. Currently serving as a Senior Instructional Designer at KBI Biopharma since January 2023, responsibilities include assessing business needs and developing computer-based training using tools such as Articulate 360, Captivate, and Camtasia. Previously, Karrisa held several roles at Omnicell, first as QMS Training Manager, overseeing global training plans to ensure regulatory compliance, then as Technical Trainer, where courses on technical troubleshooting were led. Other significant positions include Director of Training and Client Services at iPaladin, LLC, Senior Manager of eLearning Development at Knowledge Accelerators, and roles in video production at Quantum Group Media and Dagwood Sandwich Shoppe Headquarters. Karrisa holds a Bachelor of Arts in Media Arts and Communications from the University of Tampa.