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Karolien Leysen is involved in various roles at KBC Bank & Verzekering, leading sustainability initiatives, process mining transformation through AI and RPA, and optimizing end-to-end processes. Karolien also serves as a Business Integrator for big data and AI projects in different segments. Before this, Karolien held positions related to relationship management, business development, and risk management at KBC Asset Management. Karolien holds a Master's degree in Applied Economics and has additional qualifications in finance and financial planning.