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Surabhi Bhattarai, MBA, CTFL, currently serves as a Salesforce System Administrator and Senior Salesforce Tester at Katmai Government Services, contributing to the US Navy's HR Digital Transformation Project (MyNavyHR) and Navy Personnel Command, which supports one million users. Prior experience includes roles as a Salesforce Quality Assurance Specialist at Devis and a Salesforce Quality Assurance Analyst at Havas Helia, as well as positions in software quality assurance at Planned Systems International and Business Intelligence Systems, INC. Surabhi holds a Master of Business Administration from the University of Maryland Global Campus and a Bachelor's degree in Management Information Systems from the University of Nebraska at Kearney.