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Andrea Freixa is an experienced professional in customer success, currently serving as the Head of Customer Success at Katana Cloud Inventory since January 2025. Prior to this role, Andrea held multiple positions at Ada from March 2021 to January 2025, including Senior Manager and Manager of Customer Success, where responsibilities included coaching teams, managing client portfolios, and ensuring successful product implementation. Previous experience includes roles at PathFactory as a Senior Customer Success Manager, Instacart as a Customer Success Manager, and Achievers in various customer-focused positions. Andrea began a career in the hospitality and tourism industries with roles such as Food & Beverage Supervisor at Hilton and Tour Guide at Selvatours. Educational credentials include a Project Management Certification from the University of Adelaide and a degree in Tourism from Universidad Autónoma de Barcelona.