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Serra Williams is a skilled professional with a Bachelor's Degree in Computer Science from Mississippi State University. With a strong background in technical roles, Serra has held positions such as Systems Engineer at Intergraph, Systems Consultant at Osprey Systems, Inc., and Technical Sales Support Manager at SER MacroSoft. Currently, Serra works as a Senior System Analyst at Kassouf, bringing expertise in network engineering, systems support, and technical analysis. Additionally, Serra has experience as a consultant, providing solutions for individuals and non-profits related to PCs, printers, tablets, and smartphones, with a focus on MS Office, email systems, and social media.