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Anna Crow is an accomplished professional with extensive experience in customer success and business management. Currently, Anna serves as the Head of Customer Success at Kasheesh, leading efforts to enhance customer experience and retention. Previously, Anna worked as a Customer Experience Specialist at Payability, where responsibilities included coordinating with cross-functional teams to resolve customer issues and improve renewal rates through ZenDesk support. Anna's entrepreneurial spirit is exemplified by founding Heart + Home, a business focused on eco-friendly cleaning services. Additionally, Anna held the position of Design and Marketing Manager at Ceremony Botanical Studio, where strategic initiatives were implemented to enhance operational excellence and customer engagement.