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Marisol L. is an accomplished professional with extensive experience in customer success and management roles across various industries. Currently serving as a Customer Success Manager at Karma since June 2021, Marisol L. excels in understanding customer needs and delivering personalized solutions while maintaining a high level of customer satisfaction. Previous roles include Customer Support Specialist at Karma, where Marisol L. achieved a 94% CSAT score and ensured 90% SLA adherence, and Sponsorship Executive at Pink Programming, aimed at empowering women in programming. Marisol L.'s earlier experiences include positions ranging from Store Director at Oysho to various roles at Next, where strategic insights led to significant sales growth. With a strong educational background in digital marketing and web development, Marisol L. combines practical experience with a deep understanding of technology and marketing.