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Beyza Erol is a Customer Insights Senior Specialist at Karaca since October 2022. Prior to this role, Beyza worked as a Consumer Insights Specialist at the same company. Before joining Karaca, Beyza was a Customer Experience Assistant Specialist at Karaca A.Ş. from August 2020 to February 2022. Beyza also has experience as a Customer Experience Agent at DHL and as a Customer Control Intern at Pegasus Airlines. Beyza graduated with a Lisans degree in Sivil Havacılık from Istanbul University in 2017.