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Jaasir Q. is a highly skilled IT professional with extensive experience in support engineering and application management. Currently serving as a Senior Support Engineer at KAR Global, Jaasir collaborates with NOC and DEVOP teams to address security incidents in AWS CloudWatch, enhances operational metrics visibility, and creates live dashboards using Domo and PowerBI. Prior roles include Web Application Support at Fort Bend ISD, where Jaasir managed software systems and provided remote troubleshooting, and Information Technology Manager at US Hotline Auto & Body Shop, where a website was developed using the ASP.NET Framework. Jaasir previously worked as a substitute teacher at Katy ISD, demonstrating strong interpersonal and analytical skills. Jaasir holds a Bachelor's degree in Computer Science from the University of Houston-Downtown.