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Dorcus Motaung is an experienced IT professional with a solid background in server support, system configuration management, and application support. Currently serving as a Server Support and System Center Configuration Manager Engineer at Kapsch Group since March 2022, Dorcus previously held positions at Electronic Toll Collection, where responsibilities included System Support and Application Support Engineer. Earlier roles at Electronic Toll Collection (Pty) Ltd involved IT Helpdesk Technician and Administrative Officer duties. Experience also includes administrative roles at CallForce and the City of Tshwane Municipality. Dorcus holds multiple IT certifications, including an ISTQB Foundation Certificate and ITIL Version 4 Foundation Certificate, alongside a Bachelor of Commerce in Information and Technology Management and additional IT qualifications from IT Academy and PC Training Business College.