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Chris Carville has extensive experience in the technology and music sectors, currently serving as the 2nd Line Applications Support Team Lead at Kaplan since February 2013. In addition to this leadership role, Chris has held various positions including 2nd Line Applications Support Analyst, IT Project Support Officer, Student Experience Manager, and Student and Client Services. Chris has also worked as a freelance invigilator and has been self-employed as a musician since December 2003. Chris holds a BMus (Hons) degree in Jazz, Pop and Commercial Music from The Sage Gateshead, earned between 2009 and 2012.