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Pasi Kallio currently serves as a Customer Service Executive at KaMin, specializing in OTC process management and customer support for Kaolin minerals using Oracle ERP, while also handling claims and shipping documentation for international transport. Prior to this role, Pasi was a Customer Service Representative at BASF Oy, providing service to European partners and managing the order to cash process within SAP ERP. Pasi's extensive experience includes over 15 years at Nokia Oyj, where responsibilities spanned logistics operations, order fulfillment, and supply chain management, along with various roles focused on reverse logistics and customer service. Pasi’s educational background includes a Bachelor of Business Administration from Haaga-Helia University of Applied Sciences.