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Raphaël Serra's work experience begins in 2014 as an Assistant Chargé de la Communication Interne at ONEMA. From there, they worked as a Chargé de Mission Pôle-bois at Société Forestière de la Caisse des Dépôts in 2015. In the same year, they became a Chargé de Mission RSE at Blue Solutions. In 2017, Serra took on the role of Assistant Organisationnel et Juridique for Jean Lassalle's presidential and legislative election campaign. Raphaël then transitioned to become the Directeur de Cabinet, Auprès de M. Jean Lassalle at Assemblée Nationale, working there until 2019. Since 2019, Serra has been involved in Customer Success roles at Kameleoon, starting as a Customer Success Manager and then transitioning to their current position as a Senior Customer Success Manager.

Raphaël Serra attended ISMaPP from 2013 to 2016, where they obtained a Master's degree in Stratégie public et politique. Prior to that, they attended CPGE littéraire from 2010 to 2013, earning a Bachelor's degree in Philosophie. In addition to their formal education, Raphaël has also obtained a certification in Kameleoon AB Testing Product from Kameleoon, though the specific month and year of attainment are not provided.