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Carlos Jiménez is a Customer Success Manager for LATAM at Kalibrate since July 2023. Previously, Carlos served as a Customer Billing Manager at HCL Technologies from June 2017 to June 2023, coordinating efforts to provide accurate invoicing for over sixty customers and ensuring exceptional service quality. Carlos's extensive background includes roles at ExxonMobil from 2004 to 2015, where contributions included developing improvement projects and training teams in Global Retail Support. Earlier experience includes auditing assistance at PKF International. Carlos holds a Master in Finance from Universidad Rafael Landívar and a Licenciatura in Auditing from Universidad Francisco Marroquín.