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Susanna Kaikkonen has extensive work experience in the media industry. Susanna currently holds the position of tuotekategoriajohtaja, printti- ja displaymainonta at Kaleva Media since 2020. Prior to that, they worked at Kaleva Oy as the head of product unit starting in 2013.

Susanna Kaikkonen has attended the University of Oulu but no specific degree or field of study has been mentioned. Additionally, they have obtained a certification from Tampereen kauppakamari called HHJ tutkinto in 2023.