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Puneet Jain is an experienced IT professional currently serving as a Desktop Support Engineer at Kaizen IT Services Pvt. Ltd. since February 2022. Prior to this role, Puneet worked as a Desktop Support Executive for ManpowerGroup, supporting Fortis Hospital in New Delhi, and gained technical experience as a Technical Team Member at Goyal Brothers Prakashan, a leading educational publisher. Earlier career paths included roles as an Executive Officer at Fix It Out Inc., a Senior Support Analyst at Neurosoftcorp, and a DMS Operator at Bhasin Honda. Puneet holds a New Horizons Certified Networking Professional degree in Information Technology, an MLIB in Social Science from Indira Gandhi National Open University, and a B.Sc. in Master of Information Science from Delhi University.