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Ronald Graefe is an accomplished professional with extensive experience in healthcare and telemedicine. As the Director of Patient and Provider Services at Kaia Health since 2022, Ronald has been instrumental in improving access to high-quality care through digital programs for chronic pain and COPD patients. Prior roles include Senior Manager of Outpatient Care at vitagroup AG, where Ronald advanced telemedicine initiatives, and Business Development and Sales for PGXperts® at HMG Systems Engineering GmbH, focusing on personalized medication. Ronald's background also includes management consulting at Accenture, senior consulting in life sciences at Deloitte, and various leadership roles at Spacelabs Healthcare and Philips, where significant achievements in customer satisfaction, revenue growth, and clinical integration were realized. Ronald holds an MBA from Durham University and EBS Universität für Wirtschaft und Recht, a Bachelor's degree in Medical Informatics, and is currently enhancing leadership skills through Kellogg Executive Education.