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May Lam has extensive experience in human resources and administration, with roles ranging from Deputy General Manager to Manager in companies such as Kai Shing Management Services Limited, New World Development Company Limited, and Hang Lung Properties. May's responsibilities have included talent development, organizational development projects, cultural transformation, and employee engagement initiatives. May has a Bachelor's degree in English Language Education from The University of Hong Kong and has also completed education at The University of British Columbia and Po Leung Kuk Centenary Li Shiu Chung Memorial College.