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Graham Amerson is an experienced professional in the fields of IT management and customer success, currently serving as Production Support/Customer Success Manager and Technical Support Manager at K2View since November 2019. Previously, Graham worked as a Defect Manager at ettain group and held the position of IT Manager & Audit Committee Member at Advanced Plan For Health, where responsibilities included overseeing IT operations, managing budgets, and aligning departmental activities with organizational goals. Additional experience includes serving as Digital Asset Manager at Heritage Werks, managing extensive digital asset environments, and as Petroleum Convenience Retail Consultant at NCR, where Graham provided consulting services and maintained client satisfaction for Shell Canada. Graham holds a Bachelor of Business Administration in Management Information Systems from Auburn University.