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Karen Lau currently serves as an Assistant Manager in Operations at K11 Concepts Limited, a position held since October 2019. Prior experience includes roles as a Senior Operations Officer at BALENCIAGA from August 2018 to October 2019, and as a Senior Operations Executive at Club Monaco from July 2015 to August 2018. Karen commenced a career in operations at Juicy Couture, working as an Operations Executive from May 2012 to May 2015. Educationally, Karen holds a Bachelor's Degree in International Business (Japan Studies) from City University of Hong Kong and completed high school at Marymount Secondary School.